All payments shall be due upon receipt of invoice unless otherwise stated. Any amounts not paid when due, the customer agrees to pay interest at the rate of 1-1/2% per month (18% per year). If that said rate is in higher than the largest rate allowed by law, then the highest interest rate allowed by law will be charged to the customer. In addition, the customer agrees to pay all costs of collection. This includes costs of litigation and reasonable attorney's fees.
Memory Giant keeps the right to receive a security interest in the products sold to customer and in proceeds until the payment is made in full by the customer. Moreover, the Customer agrees to execute financing statements and other instruments at Memory Giant's request. A $20.00 collection fee will be charged for all bounced checks.
Unless otherwise stated, the prices on our sites do not include any customs duties, sales, use, value added, excise, federal, state, local or other taxes. All such duties or taxes will be paid by customer or the customer will need to provide Memory Giant with an appropriate tax exemption certificate.
3. Title and Risk of Loss
Memory Giant passes all title to and risk of loss on all products to the customer upon shipment from our facility. Upon delivery, Memory Giant's liability for delivery, title and all risk of loss or damage shall pass to the customer.
5. Return Procedures
To make a return for exchange or refund, the customer must first obtain a Return Merchandise Authorization (RMA) number by calling us at 800-816-3785.
A Return Merchandise Authorization (RMA) is required for returning or exchanging of all eligible products on our sites. RMA numbers are valid for 7 days from the date issued. Please ensure that the RMA number is clearly visible on your return packing label.
Any return or exchange without the RMA number will NOT be accepted. Memory Giant reserves the right to refuse any return due to expired RMA number, no RMA number on shipping label or having incomplete items including anti-static packaging.
For your protection, we recommend the customers fully insure their return shipments in case of loss or damage. It is best to use a carrier that can provide you with proof of delivery and tracking number. Recommended carriers include UPS and Federal Express. All items must be in "good as new" condition and not missing any parts or components. Returned item(s) must be enclosed in anti-static packaging.
If a product arrives damaged, save the product and the original packaging, notify Memory Giant's Customer Service immediately to arrange for a carrier inspection and a pick-up of damaged merchandise.
All shipping and insurance charges are not refundable. Even though we are currently running a "free shipping" promotion, items returned for a refund will have MemoryGiant.com's original shipping cost deducted from the amount of the refund. All items are eligible for a full refund, less shipping costs, unless stated in writing at time of purchase. Refunds will only be credited to the same credit card used for the order being returned.
Returned products should be shipped to the following address:
Attn: Returns (RMA Number:_____)
655 Leffingwell Avenue
Saint Louis, MO 63122
6. Entire Agreement
These terms and conditions constitute the entire agreement with concideration to this sale and expressly replace any prior or contemporaneous agreements, whether written or oral, relating to said sale, including any terms and conditions on any of customer's documents or purchase orders. This agreement will be binding upon the heirs, successors and assigns of the parties hereto. If any change of this agreement, it will be held to be invalid; the remainder of this agreement shall remain in full force and effect.
7. Governing Law, Jurisdiction and Costs
This agreement is governed by the laws of the State of Missouri, without regard to its conflict or choice of law provisions. The customer acknowledges and agrees that Missouri is an acceptable location for venue of any litigation and that Missouri courts have jurisdiction over this agreement and customer.
Any dispute arising from this agreement shall be resolved by binding arbitration in the city of Missouri and under the rules of the American Arbitration Association.
8. Terms and Conditions
This sale is subject to the terms and conditions already stated, which are in lieu of and replace any and all terms and conditions set forth in any documents issued by the customer, including but without limitation to, purchase orders and specifications. In case of conflict between the terms and conditions stated here and those on the face hereof, those on the face hereof shall control. Any additional, different or conflicting terms and conditions on any such document issued by customer at any time are hereby objected to by Memory Giant, and any such document shall be fully inapplicable to any sale made hereunder and will not be binding in any way on Memory Giant.
9. International Taxes and Tariffs
Our prices do not include taxes and tariffs. Customers outside of the United States may be required to pay these fees to the courier upon delivery.
For example, Canadian customers will be assessed the 7% GST (Goods and Services Tax) or the appropriate HST (Harmonized Sales Tax) or PST (Provincial Sales Tax) when the order arrives. If you have any questions, please consult your local customs office or tax authority for information specific to your situation.
If you decide, for whatever reason, not to accept delivery for an order you have placed, you will be charged for all applicable shipping, duties, tariffs, taxes, restocking, and/or handling fees associated with the merchandise being returned to our 655 Leffingwell Ave,. Ste. B, St. Louis, MO 63122 USA location.