Product Returns

Return Merchandise Authorization (RMA) Request

This page will assist you with returning the product that you have purchased from us. Information on our policies and procedures is available on the Return Policy page.

Please be sure to review our Memory Installation & Troubleshooting Tips before proceeding with a warranty return. 90% of all returns can be avoided using these helpful hints.

Please fill out the following information and submit your request. You will receive a response within 24 business hours. You will be notified by email once your return request has been approved.


I have read and completed the Memory Installation & Troubleshooting Tips.

Return Type

Your Information

First Name

Last Name

Phone Number

Email Address

Please be sure that your email address is correct. One small mistake and we will not be able to contact you.

Return Information

Order ID

Numbers from product sticker circled in red above


Description of Problem (Please be specific and provide details.)

NOTE: Items returned without an RMA number issued by a Memory Giant service representative will not be accepted. If you have additional questions, please contact us.